macOS Sophos Updater

Created by Josh Witzenburger, Modified on Wed, 2 Apr at 10:24 AM by Jacob Rohr

Wycliffe USA

v20250321.JW

Purpose and Scope

This article aims to provide a comprehensive guide on configuring the SophosUpdater component of Sophos Antivirus for macOS. The purpose is to empower end-users to effectively manage software updates, ensuring their macOS systems remain protected with the latest virus definitions and software improvements.

Support Channels

Wycliffe USA Helpdesk
- (Email) helpdesk@wycliffe.org
- (Ticket) helpdesk.wycliffe.org

How To Setup

Open System Settings.

Select Privacy & Security.

Select Full Disk Access.

SophosUpdater will be listed.

If it is not in list, but the issue is occurring, add this manually by clicking +.

Go to /Library/Sophos Anti-Virus/SophosUpdater.app and double-click to open.

SophosUpdater will now be listed. Turn it on.

Click the turn on slider (note: you will need Administrator credentials for this)

Attempt an update