HelpDesk Basics (4)

Articles on how to use the Wycliffe HelpDesk

HelpDesk Basics

Created by Joe Stillman, Modified on Thu, 18 Aug, 2022 at 4:57 PM by Joe Stillman
HelpDesk Chat Basics

Created by Joe Stillman, Modified on Thu, 18 Aug, 2022 at 4:57 PM by Joe Stillman
HelpDesk Knowledge Base Basics

Created by Joe Stillman, Modified on Thu, 18 Aug, 2022 at 4:57 PM by Joe Stillman
Ticket Priorities and Urgency Levels

Created by Jacob Rohr, Modified on Mon, 27 Oct at 3:58 PM by Jacob Rohr